Our Culture

‘Always treat your employees
exactly as you want them to treat
your best customers.’

– Stephen R. Covey

The Bird Dogma

The Bird Dogma serves as both a philosophy and a roadmap. Some would call them our company values, but for us, they’re more. They guide us in fulfilling our commitment to both our employees and customers and shape our way of life.

We Put People First

We believe our greatest purpose is found in selflessly putting the interests of others before our own. We believe we've each been given a unique gift, and that using it to serve (rather than to be served) creates an inner joy and a fun atmosphere for everyone.

We Dependably Drive Results

We despise excuses, the status quo, and apathy. Relentlessly getting the right things done is what changes the world - one day, one person at a time.

We Constantly Keep A Positive Attitude

We believe we're responsible for not just doing the right thing, but doing the right thing in the right way. Because service is what you do, but hospitality is how you do it. We show a smile and are hospitable to everyone - regardless of whether they deserve it or not.

We Never Stop Improving, Ever

Our calling is to become the leader we want to follow; to improve each and every day the only thing we can control - ourselves. We get excited knowing that no matter how good we are, we can always get better.

We Relentlessly Solve Problems

We never shy away from a problem. We constantly seek out, fix, and prevent problems - never casting blame on another or making excuses. In doing so, we make ourselves better, our team closer, our guests happier, and our purpose more fulfilled.